Human Relations Approach

Classical TheoryHuman Relations Theory
Gives importance to Formal organization structureGives importance to Informal organization and individual worker dynamics
It emphasizes the physical environment of work.It emphasizes the social environment of work.
It lays more emphasis on the mechanical and operational aspects of the organization.It focuses on the social and psychological aspects of the organization.
Workers seen as cogs in a machine and Economic menWorkers seen as social beings forming informal groups
Motivation: Economic rewards and physical conditionsMotivation : Social-psychological factors and sanctions
Supervision : Authoritarian StyleSupervision: Democratic and participative
It considers the structure of organization based on principles as the basis of work efficiency.It considers employee satisfaction and human relations as the basis of organizational efficiency.
It emphasizes facts (Rationality)It emphasizes values  (Non-rationality)
Supporter : Max Weber, Henri FayolSupporter: Elton Mayo, Mary Parker Follett

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