New Public Administration

Anti-Goals (Robert T. Golembiewski)

Positive Goals (Frank Marini)

  1. Anti-positivism: Rejects value-free administration
  2. Anti-technical: Opposes dehumanization, favors human-centric approaches
  3. Anti-bureaucratic & Anti-hierarchical: Promote flexible, democratic organization
  1. Relevance: Address contemporary issues and make public administration socially meaningful
  2. Values: values should guide actions
  3. Social Equity: Focus on underprivileged sections and support their interests
  4. Change: Encourage innovation and social change
  5. Client-focus: Provide services while empowering clients with a voice
BasisTraditional Public Administration (TPA)New Public Administration (NPA)
Main ObjectiveEfficiency, rule-following, hierarchy, and controlSocial justice, public welfare, and citizen service
ApproachMechanical, bureaucraticHumanistic, citizen-centered
Nature of AdministrationNeutral and politically detachedSocially responsive and ethically aware
FlexibilityRigid and process-drivenFlexible and adaptable to situations
Value SystemValue-neutralValue-oriented

Taylor’s Principles of Scientific Management:

  • Develop a science for each task to replace the old ‘rule-of-thumb’ method, determining the ‘one best way’ and standard output.
  • Scientifically select, train, and develop workers, replacing self-selection and self-training.
  • The bringing together the ‘science of work’ and ‘the scientifically selected and trained workers’ for best results: This process causes the mental revolution in management and workers. 
  • Equal division of work and responsibility between management and workers, with management taking on tasks they are better suited for.
New Public AdministrationNew Public Management
Issues of rationality, methodology are more important Stronger commitment to market approaches
Citizens are viewed as clientsCitizens are viewed as customer 
Focuses on socio-eco. Development Focuses on competition and market
Goal : Social equity Goal : Market equity 
Leads to welfare government Leads to entrepreneurial govt.
Subtle, Incremental shifts towards democratic management practices More radical
Responsiveness: focuses on professional and efficient service delivery Responsiveness : focuses on empowerment of individual customers to make their own choices 
AspectMinnowbrook I (1968)Minnowbrook II (1988)
Chairman Dwight WaldoH. George Frederickson
CompositionNarrow : Participants primarily from political science backgrounds.Wider : Participants from diverse fields including law, economics, planning, policy analysis, policy studies, and urban studies.
Mood,OrientationContentious, confrontational, radical, and revolutionary.More civil, practical, pragmatic, less radical, and more respectful to senior professionals.
EmphasisRelevance, values, social equity, change, and client-focus.Leadership, constitutional and legal perspectives, technology policy, and economic perspectives.
Behavioral Science PerspectiveDecidedly anti-behavioural.More perceptive to contributions of social and behavioral sciences to public administration.
Social EnvironmentMarked by strong cynicism towards government, challenging public administration to be pro-active on major social issues.Growing demand for the retreat of the state, emphasizing governmental cutbacks, privatization, voluntarism, social capacity building, and third-party government.

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