Code of Conduct for Civil Servants

A code of conduct is a set of rules & regulations that outline the standards, responsibilities, proper practices for, an individual, party or organisation. The code of conduct for civil servants specifiesย the clear principles as to what the Government expects from its employees. It should be noted that code of conduct rules apply to both

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Emotional Intelligence- Introduction

Emotional Intelligence, RAS 2018, UPSC Paper 4, GS, Ethics

A good IQ and academic success donโ€™t guarantee life success. Many academically talented people face issues in family, work, and relationships. Psychologists suggest that this may be due to a lack of emotional intelligence. This concept was first introduced by Salovey and Mayer and popularised by Daniel Goleman.ย  Salovey and Mayer(1977) defined emotional intelligence as

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Citizen Charter

Citizen Charter, Citizen's Charter, 2nd ARC 4th Report, Good Governance

Transparency, accountability and responsiveness of the administration are the three basic characteristics of good governance. Citizen Charter is an initiative toย make administration both accountable and citizen-friendly. Historical Background: Citizen’s Charter was first launched in U.K. by John Major in 1991 through Citizen Charter Mark Award. In India,ย a Conference of Chief Secretaries was held in 1996

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